FAQs

Do you ship Internationally?

At this time we are only shipping to the USA. We hope to ship to Canada and Europe in 2024.

Can I cut directly on the mat?

ROO is designed to work with a cutting board of your choice placed on the mat. The mat is not designed to be cut on directly.

What surfaces types will ROO work on?

ROO is designed to stick on any clean and smooth surface. This includes wood, granite, and tile. Some unfinished flat surfaces (including wood) have micro textures and may not work very well.

How do I keep ROO clean?

The best way to clean ROO is with dish soap and a sponge. It is OK to put ROO in the top rack of your dishwasher, but this may reduce the useful life of ROO.

My ROO doesn't stick well to my counter

First thing to check is that you are using ROO on a smooth surface.

Second thing to check is that the surface and the underside (shiny side) of the mat are clean and dust free.

Thirdly, when putting ROO on the counter, place the pocket up against the edge of the counter and give the mat a light stretch before pressing it down on the counter.