FAQs

What exactly is ROO and how does it work?

ROO is a versatile, reusable silicone mat with a silicone lined plastic pouch designed to streamline your meal prep. It catches food scraps as you chop, holds them until you are finished, and makes it easy to discard.

Important: Always use a cutting board on top of ROO—never cut directly on the mat, as this could damage it.

How does ROO help keep my kitchen cleaner?

ROO eliminates the need to constantly walk to the trash can with food scraps or manually move scraps to a bowl. Instead of making multiple trips or dealing with messy cutting boards, you simply sweep scraps directly into ROO as you work. This means fewer spills, less counter mess, and a more organized cooking space.

Is ROO dishwasher safe?

Yes! ROO is made from food-grade silicone and is top rack dishwasher safe. To preserve your ROO and make it last longer, we recommend hand washing with soap and water.

What sizes does ROO come in?

ROO is designed to fit cutting boards up to 16" in width, which covers most standard home kitchen cutting boards and works perfectly for daily cooking to larger batch preparations.

How do I attach ROO to my counter or drawer?

ROO is made from flexible silicone that naturally adheres to any smooth surface. No hooks, clips, or installation required—just press it down, put your cutting board on top, and start cooking. It stays securely in place while you work and lifts off instantly when you're done.

What if ROO doesn't work for my kitchen setup?

ROO works best on smooth surfaces like granite, tile, or polished countertops. If you have a smooth surface and ROO isn't adhering properly, try cleaning the underside (shiny side) of the mat and pressing it down again. If it still doesn't work for you, that's what our 30-Day Money-Back Guarantee is for! If ROO doesn't make your meal prep cleaner, faster, and more organized, simply return it for a full refund—no questions asked. We offer free returns and make the process completely hassle-free.

Is ROO safe for food contact?

Absolutely. ROO is made from 100% food-grade silicone that's BPA-free, non-toxic, and safe for all food types. It's the same material used in baby products and medical devices, so you can trust it's safe for your family.

Important: Always use a cutting board on top of ROO—never cut directly on the mat, as this could damage it.

How long does ROO last?

With proper care, ROO is built to last for years. Unlike plastic bags or containers that crack and stain, food-grade silicone maintains its integrity through thousands of uses. It won't absorb odors, stains, or bacteria like other materials.

What's your shipping and return policy?

We offer fast, reliable shipping on all orders. If you're not completely satisfied with ROO, our 30-Day Money-Back Guarantee means you can return it for a full refund with free return shipping. We make it risk-free to try ROO in your kitchen.